Frequently asked questions for Customers, Technicians, and Riders.
Go to the repair request page, choose your device category, describe the issue, upload images if needed, and select a technician.
Yes. Pending repair requests can be cancelled before a technician accepts them.
You can monitor repair updates through your repair history and notifications pages in real time.
Open your available jobs page and click Accept on any incoming repair request.
Yes. Rejected jobs are moved into the rejected requests section in admin monitoring.
Earnings are based on successfully completed repair jobs and approved payouts.
Admins assign deliveries through the communications module and you receive notifications instantly.
Failed deliveries must include a reason which is logged into the admin reports system.
Yes. Your completed and failed deliveries are stored in your records page.
Contact TechRider support for additional assistance.